Question 1

What is MemberWorks FRM™?

Accepted Answer

MemberWorks FRM is a private member network where approved members exchange goods, services, equipment, inventory and professional capacity. It is operated by XLNT Ventures & Acquisitions, Corp.

Question 2

What does FRM mean?

Accepted Answer

FRM stands for Functional Resource Management™. FRM is also the unit MemberWorks uses to record and coordinate approved exchanges within the network.

Question 3

What is Functional Resource Management™?

Accepted Answer

It is the framework MemberWorks uses to identify available productive resources, match them with member needs, and keep a consistent record of the exchanges that follow.

Question 4

Who can become a member?

Accepted Answer

Individuals and organizations that can contribute or make use of productive resources may apply. Every application is reviewed before approval.

Question 5

What is a merchant account?

Accepted Answer

A merchant account is held by an approved business that lists goods or services for other members and accepts FRM for approved exchanges.

Question 6

How do members obtain and use FRM?

Accepted Answer

FRM is issued and allocated only through processes approved by MemberWorks, and is used to record approved exchanges. See the FRM Standards for details.

Question 7

Can members send FRM to one another?

Accepted Answer

Approved members may transfer FRM to record an exchange of resources, subject to the FRM Standards and administrative review.

Question 8

How does the Marketplace work?

Accepted Answer

Approved merchants publish listings. Members browse listings in the Android application and complete approved exchanges using FRM.

Question 9

How is account activity recorded?

Accepted Answer

Each approved exchange produces a receipt and an entry in the member's Activity record inside the Android application.

Question 10

How do I install the Android application?

Accepted Answer

Visit the Android App page, download the signed APK, open the completed download and select Install. A full walkthrough is provided on that page.

Question 11

Can I use MemberWorks in a browser?

Accepted Answer

Browser account access is being introduced in phases. Today, member functionality lives in the MemberWorks FRM Android application.

Question 12

How do I report a problem?

Accepted Answer

Contact MemberWorks support using the contact details in the site footer. Include your member email and a description of what happened.